Dynamics 365
Customer Engagement Solutions
Helping your business thrive with expert CRM implementation and improvement.
Consulting
Personalized strategy for your CRM success
About John Kegel
John has achieved a position of leadership as an Administrator, Solution Architect, and Functional Consultant in enabling a wide variety of Sales, Customer Service, Field Service and Customer Insights and related Power Platform functionalities including Power Pages and Power Automate.
Successes include:
Client project management - formulating goals and establishing input metrics with senior management and at all levels, and pro-actively enriching the user experience.
Implementation management starting in needs analysis and specification, through sales operations, field service processes, customer service, and marketing processes, including training and user/customer adoption strategies.
Enhancing business processes during implementation, customer management and continuous improvement to achieve growth and profitability.
Helping customers achieve efficiencies from integrations with ERP systems.
Relationship building (external and internal business partners).
Our Mission
We help businesses unlock the full potential of Dynamics 365 to build stronger customer connections.
What We Do
Helping you get the most from Dynamics 365 Customer Engagement
Consulting
Tailored advice to align Dynamics 365 with your business goals.
Implementation
Smooth setup and customization to fit your unique customer engagement needs.
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